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Your POS, booking platform, delivery apps and payment provider were never designed to talk to each other. We make them behave as one system — with the retries, queuing and alerting that keep it working during service.
Most hospitality stacks are four good products that do not know about each other. The gaps get filled by a person with a spreadsheet, and every gap is a place where numbers stop agreeing. Integration work is unglamorous and it is usually the highest-return engineering a venue can buy.
Lightspeed and comparable platforms — pushing orders, pulling sales data, and keeping product and price data in step across systems.
Deliverect and direct marketplace integrations, so delivery orders land in the same place as everything else instead of on a second tablet.
Stripe and similar providers for deposits, prepaid menus, no-show charges and refunds — with reconciliation that survives an audit.
Reservation platforms wired to your CRM and guest database, so booking history and spend live together rather than in separate silos.
Data moves between systems automatically. The weekly hours someone spends copying orders or covers go back into the business.
One reconciled view of orders, covers and revenue instead of three dashboards that each tell a slightly different story.
Retries, queues and alerts mean a vendor outage delays a sync rather than stopping service.
We read the documentation for every system involved and establish what is genuinely possible before anyone commits to a plan. This is where unbuildable projects get caught.
We build against sandbox environments where they exist, with failure handling designed in rather than added after the first incident.
We deploy with alerting so you find out about a broken sync from a notification, not from a guest.
Our own reservation platform depends on these integrations across 50,000 bookings a year. We build for the failure modes because we have been paged by them.
The API audit comes before the quote. If your vendor cannot support what you want, that is a cheap finding at the start and an expensive one halfway through a build.
Vendor APIs change. Integrations we build are documented and monitored so updating them is routine work rather than an emergency.
Lightspeed, Deliverect and Stripe among others, plus custom and in-house APIs. More usefully: we work against documented REST APIs generally, so the question is less which logos we have and more what your specific systems expose.
Then we will tell you that before you spend anything. Some vendors expose nothing, some gate access behind a partner programme, and some have an API that exists but cannot do what you need. Establishing which of those you are facing is the first thing we do, and it is the cheapest part of the project.
Integrations start from €3,000. The cost drivers are how many systems are involved, whether they support webhooks or need polling, and how much reconciliation logic is required when two systems disagree about the same order.
A straightforward two-system integration is typically 2–4 weeks including testing. Multi-system work with reconciliation logic runs longer. You get a timeline once we have seen the API documentation.
Integrations are built with retries, queuing and alerting so a vendor outage degrades rather than breaks service. Under a maintenance agreement we track vendor API changes and update ahead of deprecations rather than after an incident.
Yes. Lightspeed and Toast both run integration-partner programmes with their own API access and review processes. We have worked through this kind of technical onboarding and can handle the engineering side of the application.
List the systems you run and where the manual work happens between them. We will come back on what can be connected and what cannot.
